Call Us
Sales & Inquiries:
Technical Support:
Fax:
+0318-7982858
Email Us
General Inquiries:
Sales Department:
Technical Support:
Response Times
Email Inquiries:
Within 24 hours on business days
Phone Calls:
Answered during business hours
Quote Requests:
Within 8 hours for standard products
Frequently Asked Questions
Find quick answers to common questions about contacting us
For accurate quotes, please include: product type, material, dimensions, thickness, quantity, and any special requirements or finishing options. Providing drawings or specifications will help us provide the most accurate quote.
We typically respond to email inquiries within 24 hours on business days. Phone calls are answered during business hours. Quote requests for standard products are usually provided within 48 hours.
Yes, we provide samples of our standard products. Please contact our sales department with your sample request, including the specific product details and your shipping address.
Our standard payment terms are Net 30 days for established accounts. New customers may have different terms based on credit evaluation. We accept various payment methods including credit cards, wire transfers, and checks.
Minimum order quantities vary by product. For standard expanded metal products, the minimum is typically one sheet. For custom fabrication, minimums may be higher. Contact our sales team for specific information.
Ready to Get Started?
Contact us today to discuss your expanded metal needs